From A to Ten (“we”, “us”, or “our”) operates this online store and website, including all related information, content, features, tools, products, and services (the “Services”), to offer you a thoughtful and inspiring shopping experience. Our Services are powered by Shopify, which enables us to provide a secure and seamless experience for you.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with us. If anything in this Privacy Policy conflicts with our Terms of Service, this Policy takes precedence with regard to how we handle your personal information.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you understand and agree to the ways in which we collect, use, and protect your information.
Personal Information We Collect
“Personal information” refers to any information that identifies you or can reasonably be linked to you. This may include:
Contact details: name, address, email, and phone number.
Payment details: credit/debit card information and transaction records.
Account details: username, password, preferences, and settings.
Order information: products viewed, added to cart, or purchased.
Communications: messages or inquiries you send to us.
Device and usage data: IP address, browser type, and interactions with our site.
How We Use Your Personal Information
We use your information to:
Provide and enhance our Services: process payments, fulfill orders, manage your account, and create a personalized experience.
Communicate with you: send order updates, confirmations, and customer support responses.
Share news and offers: send promotional updates or product announcements (you can unsubscribe at any time).
Protect and comply: detect fraud, secure transactions, and meet legal obligations.
How We Share Your Information
We may share your information with:
Shopify, which powers our online store.
Trusted service providers such as payment processors, logistics partners, and customer support tools.
Marketing and analytics partners, where permitted by law.
Legal authorities, when required to comply with applicable laws or enforce our policies.
All transfers are made in accordance with relevant data protection regulations.
Shopify and Data Processing
Our website is hosted and supported by Shopify, which collects and processes certain data to help us operate our store. For more information on how Shopify handles personal data, please visit the Shopify Privacy Policy.
Children’s Privacy
Our Services are not directed at children, and we do not knowingly collect personal information from individuals under the age of majority in their country of residence.
Security and Data Retention
We use commercially reasonable measures to protect your data. However, no system is entirely secure. We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have the right to:
Access or request a copy of your personal information.
Request correction or deletion of your data.
Withdraw consent or limit certain types of processing.
Opt out of marketing communications (via the “unsubscribe” link in our emails).
Your personal information may be transferred and processed outside your country of residence, including in the United States. We rely on recognized legal frameworks, such as the EU Standard Contractual Clauses, to ensure adequate protection.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with a revised “Last updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
